Last updated: May 14, 2026
Houston Flood Pros ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights.
When you call or contact us, we may collect: your name, phone number, ZIP code, the nature of your water damage emergency, and the address where service is needed. When you visit our website, we may automatically collect: your IP address, browser type, device information, pages visited, and referral source via standard web analytics.
We use information you provide to: respond to your service request, dispatch a technician, communicate about your service, work with your insurance company on your behalf (if applicable), and follow up after service. We use website analytics data to improve site performance and measure advertising effectiveness.
We do not sell your personal information. We may share information with: licensed restoration partners performing service on your behalf, your insurance company (with your consent), and service providers who help us run our business (e.g., call tracking, hosting). We may also disclose information when required by law.
This site uses standard cookies and may use third-party analytics (such as Google Analytics) and advertising tools (such as Google Ads conversion tracking). These tools may collect anonymous data about your visit. You can disable cookies in your browser settings.
You may request access to, correction of, or deletion of your personal information by contacting us at the phone number below. We will respond within a reasonable timeframe.
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is 100% secure.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated revision date.
Questions about this policy or your information? Call us at (281) 326-9431 or visit our home page.